Sales Account Executive

SCM Software Solutions

C£80,000 basic / £160,000 OTE

UK or Nordics or Netherlands

Our client is a world leader in Supply and Contract Management software solutions that empower enterprises to realize best value and accelerate profitable growth. Their solutions are used by successful Global 2000 companies in every sector including: Financial Services, FMCG and Telecommunication and the Public Sector among others

The role has overall responsibility for the direction, management and leverage of the total relationship with key account(s) in a variety of vertical markets, including service delivery, customer satisfaction, account penetration and commercial management.

In addressing the customer's needs the Account Executive will draw on our clients full product and service portfolio.

In addition the Account Executive will draw upon other resources within our client e.g. Pre-Sales Engineers, Marketing, Customer Service, Professional Services, Business Development, etc.

Key Responsibilities:

·                     Develop an in-depth understanding of the customer's business, structure, practices, challenges and requirements within the context of the customer's business sector.

·                     Develop and maintain a long-term strategic Account Development Plan (ADP) under which all activities will operate. The ADP will include the identification and championing of new or improved offerings to match the customer's long-term business requirements.

·                     Direct all activities to maximise the share of the addressable market through the provision of our client’s services and through the penetration of all parts of the customer's global organisation.

·                     Present ADP(s) to relevant senior Our client management (i.e. Sales Director and above) and ensure their support.

·                     Liaise with other departments (eg. Professional Services, Marketing, Customer Care…) and third party partners (eg. Systems Integrators) to create a virtual account team.

·                     Champion the customer's needs and issues.

·                     Deliver on-going improvements in customer satisfaction.

·                     Provide direction to ensure efficient application of appropriate resources to progress all issues impacting revenue, new business and customer satisfaction. Develop business cases, as necessary, to meet the ADP objectives.

·                     Lead, manage and motivate both direct and indirect members of the account team ensuring that they are aligned with the ADP objectives and are fully executing their responsibilities.

·                     Ensure effective implementation and on-going management of customer satisfaction and executive contact programs.

·                     Provide in-depth management reports to ensure effective communication to senior management of the business relationship.

Key Result Areas / Success Criteria:

·                     Optimum account penetration in respect of addressable market.

·                     Optimum achievement of commercial returns.

·                     Achievement of order and revenue targets.

·                     On-going comprehensive strategic account management plan.

·                     Customer exceptions met or exceeded.

·                     On-going customer agreement to act a reference account.

·                     Customer Satisfaction (via third party survey).

For more details call, quoting 6178/pmf


 Sales Manager, Banking Software Services - (opportunities Worldwide)

C£70-75,000 Basic / £100-120, 000 OTE

Our Client is a Global Services Business, with a team of 1000 people focussed on the Banking Sector. Selling a range of services to support IT solution projects across the end to end Banking business processes. Partners of the company include key global services players and much of the services business is now being delivered through them.

Candidates can be based in any of the major Banking / Financial centres globally ie: London, Frankfurt, Geneva, New York, Toronto etc.



•     Achieve sales targets and implement sales strategies as member of global sales team.

•     Implement strategy to engage a consultancy led sales process that will increase the services to license ratio

•     Provide leadership in client relations regarding implementation projects and sales of consultancy services

•     Provide strong leadership to the software sales team and Partners to maximise performance in terms of services

Skills & knowledge:

•     5+ years' experience in the Financial Services IT Services industry.

•     Successful track record of selling large scale Services programmes around software products into the banking sector

•     Deep understanding of the Banking industry framework.

 Call Paul Fenton quoting 6177/pmf for more details



Sales Account Manager -IT Services &Solutions

£25-50,000 base depending on experience, £50-100,000+ OTE plus benefits

A young dynamic fast growing London based company are currently seeking skilled and experienced/established IT Sales/Account Manager with experience of selling IT
Services and solutions in the private sector.

The successful applicant will join an existing team of 6 and be able to identify, generate new potential clients and build new accounts; manage and develop key accounts to maximise

You will need a proven IT sales track record with a minimum 12 months previous experience in selling IT services and solutions to the private sector. You will be self-motivated,
ambitious and tenacious with a natural ability to build a rapport with customers. You will need to self-manage your time and workload and have natural business acumen with an ability to learn new skills quickly. Ideally in current employment with transferable business and with a majority focus on hardware business.

So if you are looking to earn more with a generous uncapped commission scheme and wanting to further your career then please forward your details clearly stating were your skills
meet the requirements, quoting ref: 6175/pmf

Key words:

Sales, business development, account manager, AM, BDM, Account director, IT services, network
infrastructure, virtualisation solutions, cloud computing, RFID solutions, managed services, IT procurement. Kelway, Tangible Benefit, Softcat, Autodata, TET, Trans European Technology, Misco, Computacenter, SCC, Insight, Vohkus, Transputec

Senior Sales / Business Development Manager

CRM/Contact Centre Software Solutions

£45-60K base depending on experience, £80-100K OTE + benefits.

An experienced Sales / Business Development Manager is required to join an established team selling customer service and contact centre software solutions to vertical markets throughout the UK.

Our client is a leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. They provide Global 2000 companies with Enterprise Interaction Management (EIM) software to transform traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs.

This is a new business sales role selling direct or via business partners (channel/VAR) where you will use your sales, product and organisational skills as well as marketplace intelligence to generate opportunity and influence customer decisions and assist them in meeting their needs. 

You will have a 3-5 years experience selling CRM/call-contact centre or knowledge management software to the telco market; a good track record of selling into verticals  and be be used to selling high value applications (£200-500k) to all levels of an organisation, working with autonomy and taking full ownership for business generation. 

The company is looking to achieve further growth in this established market so you will need to be enthusiastic, self-motivated and committed to personal success and over achievement. 

Relevant experience from companies as Rightnow, Knova, Kana, ServiceSoft, Talisma, Epiphany, Plum Tree, Siebel, Oracle, Right Now, Aspect, BMC, Remedy, ATG, Oracle, Peoplesoft, Amdocs, Autonomy, InStranet, AT&T, Avaya

Call today quoting ref: 6128/pmf




C£50-60,000 Basic / £120,000 OTE

Our client is a British concern working with a specialist team and network of leading intellectual, technology, business management and implementation partners around the world. They are world leading experts in Performance Management and Measurement software and services, helping their clients to achieve continual organizational performance improvement.

They are now seeking an experienced a Senior Solutions Sales Executive to sell their BPM /EIS applications into key verticals such as: Public Sector, Manufacturing, Financial services etc.

Targeted at achieving c£750K business revenue (AOV £50K), you will have encompassed both new business and key account management, preferably within a similar market space and dealing at the most senior levels. Reporting to the EMEA Sales Director, in their European HQ in Buckinghamshire, you need to display a lively and intelligent manner to fit into their already successful sales team.

For more information, call quoting ref: 6109/pmf