Solutions Engineer (Senior Pre-Sales)

SCM / Contract Management solutions

£80,000++ Package  & benefits

The Solutions Engineer (SE) is responsible for providing technical expertise throughout the entire sales cycle. The successful candidate will work closely with her or his assigned Account Executive and Corporate Sales Representative (Inside Sales) staff to support the team's efforts and goals. This is a fast-paced and demanding environment and only a seasoned SE who has consistently exceeded her or his quotas will be considered for this role.

Requirements:

  • Qualified candidates will have a BA or BS or equivalent work experience
  • Prior experience working in an enterprise application software company and knowledge of database technologies.
  • Individuals with prior work experience in: sourcing, procurement, Supply Chain, ERP or Business Consulting is highly desirable.
  • Minimum of 5 years relevant software and/or industry experience.
  • Demonstrate ability to work as a team, yet work independently without direct supervision.
  • Basic knowledge of system and application design.
  • Exhibits good project planning and time management skills.
  • Ability to deliver strong presentations.
  • Exhibits strong written, verbal and interpersonal communications skills.

Responsibilities:

  • Develop and deliver high quality, customized presentations and demonstrations.
  • Design, validate and present software solutions, including advanced product concepts, future direction and 3rd party complimentary products, where appropriate.
  • Maintain in-depth knowledge of the appropriate market segments.
  • Display advanced knowledge of the sales cycle by defining technical sales strategies for opportunities.
  • Demonstrate a broad understanding of all products by articulating product features, benefits, business value, and competitive advantages.
  • Demonstrate ability to seek ideas from diverse sources to resolve problems and confront issues.
  • Demonstrate creativity in applying specific technologies to solve customer problems.
  • Proactively address and quickly resolve problems encountered during the sales process, related to Solution Consultant issues.
  • Ensure that customers feel that their issues and concerns are given the highest priority.
  • Demonstrate the ability to work independently on problems.
  • Demonstrate a clear understanding of the sales cycle.
  • Handle customer presentations and preparation of RFI/RFP's with minimal assistance.
  • Demonstrate the ability to simplify complex ideas into easily understood concepts.
  • Attend appropriate internal and external training as guided by management.
  • Customer care tasks as directed.
Call quoting 6134a/pmf
 

 

 

Technical Consultant - Germany

ERP Software

c €60,-80, 000 fixed / c€20,000 bonus & benefits

Based in Germany (Flexible location)

Our client is a global leader dedicated to providing integrated ERP, CRM and SCM software solutions to mid-market companies around the world in Manufacturing, Distribution, Retail and Services industries. They are one of the Top Ten largest ERP software companies in the world and have won 'software company of the year' award.


Our clients latest solution is one of the most technically advanced and functionality rich ERP solutions on the market today.

 

With full German translation and fantastic reference sites across Germany they are experiencing amazing growth and new Consultant opportunities have arisen, these vacancies focus on our Manufacturing / Production / Logistics modules

 

Role Summary:


This is a varied role involving the delivery of consulting project activities ranging from client identification through to final invoicing of our client's software solutions. 

 

You'll be responsible for problem identification, software specification and/or design, implementation, testing, client training and solution deployment.

 

Building and maintaining client relationships is vital - you'll need to demonstrate that you can gain the respect of clients through your product and technical knowledge and can successfully interpret client's needs.

 

Location is flexible, however travel is required.

 

Experience:


·        Ideally a minimum of 3-5 years implementing enterprise software - experience with either 
        IFS, QAD, Navision / Sage / ProAlpha / Lawson / Coda ETC would be ideal


·      Knowledge of business software implementation

For more information call quoting ref: 6176/pmf

 

Senior Pre-Sales Consultant / Application Developer

CRM/Contact Centre Software Solutions

Up to £50,000 plus car allowance bonus and benefits.

An experienced Pre-Sales Consultant / Application Developer is required to join an established team working with sales selling customer service and contact centre software solutions to the telecommunications market.

Our client is a leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. They provide Global 2000 companies with Enterprise Interaction Management (EIM) software to transform traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs.

With responsibilities crossing web site and Windows application development, integration to third party software, technical architecture design, consultancy and application support, this is an excellent opportunity for a skilled developer to develop the customer facing side of their skill set. The ideal candidate will be able to work with current and new technologies to create visionary applications while understanding the business benefits which they deliver.

You will be working with Sales, Presales and Professional Services teams across Europe and have the customer facing skills required presenting to or working alongside prospects and customers.

As a versatile, self motivated individual, you should have strong experience in .NET, J2EE especially JSPs, SQL, XML, DHTML, JavaScript, networking, Microsoft SQL Server and Windows 2003. With these skills you should be able to develop web services, web and "fat" applications and integrate to other applications (e.g Siebel) and create technical architectural documents.

Any experience of CTI/telephony, UNIX, Perl or web design would be a plus.

Additionally experience of most of the following would put you in the selection category:

•       Pan EMEA experience

•       Emerging market

•       Contact centre, CRM or Content Management markets

•       Telecommunications market.

•       Fluency in at least one non English European language would be very useful

•       Ability and willingness to travel outside the UK

For further information please forward your details clearly showing were your skills and experience match the criteria ref: 6130/pmf

Key words: Pre Sales Engineer, Customer Support Engineer, Bid Support Engineer, Sales Support Engineer, RFI, RFP, RDB, programmer, web based technologies, Java, JSP, J2EE, relational database, Senior sales engineer, systems engineer, pre-sales consultant, technical consultant, technical Account Manager, Service Management Platforms, end-to-end service process management, multi-channel, multi-site contact centre management, integration, call centre, ERP, enterprise, customer service, live web collaboration, virtual agent customer service, knowledge management, web self-service, RightNow, eGain SMP, Kana, solution sales, IT, sales, new business sales, PSL, EMEA, Customer Interaction Hubs, knowledge management, KM, Enterprise Interaction Management, EIM, unified multichannel customer

 

PRE-SALES EXECUTIVE

BI & BUSINESS PERFORMANCE MANAGEMENT SOLUTIONS

To £55,000 Basic, plus commission & Benefits

Our client is a British concern working with a specialist team and network of leading intellectual, technology, business management and implementation partners around the world. They are world leading experts in Performance Management and Measurement software and services, helping their clients to achieve continual organizational performance improvement.

The Role

Working as part of their Commercial Team you will be responsible for generating business opportunities along side a telemarketing resource and senior account managers.

The primary responsibilities of this role are to:

  • Build and delver sales demonstrations of application software aligned to the prospects business needs
  • Complete government tender responses
  • Qualify sales opportunities
  • Establish and maintain relationships with primary buyers
  • Establish and maintain relationships within a committee based purchasing structure.
  • Identify a prospects key requirements
  • Articulate how the solution best meets these requirements
  • Help to ensure the sale is progressing through the correct sales process
  • Carry out initial meetings with prospects.

The Candidate

This is an ideal position for a current application software pre sales person that wants to progress their career.

  • You must have experience in application software pre sales environment or equivalent.
  • Commercially aware and business focused and who are motivated by achieving results and seeing projects through to conclusion and have strong organisational and writing skills.
  • Excellent use of all Microsoft Office products
  • Excellent phone voice and good communication skills are a pre-requisite.
  • The candidate must hold a UK driving licence.
  • Key personality traits:
  • Attention to detail
  • Must fit into a team well
  • Previously worked in a small company
  • Happy to do what is required to get the job done to a high quality level
  • Work well with prospects at different levels ( from a manager to the CEO)
  • Smart
  • Enthusiastic
  • Keen to develop existing skill sets
  • Ambitious
  • Positive mental attitude

 For more information, call quoting ref: 6110/pmf